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Returns, exchanges, or cancellations are not accepted. Faulty goods will be replaced on a case by case basis if adequate evidence is provided.
We are not responsible for lost, stolen, or damaged shipments.
Refunds will not be issued for items that have been marked as delivered. Please contact the mail carrier to locate the parcel with the tracking number provided.
If your order is damaged in transit you must file a damage report to your local postal service, and send an email to studiounexpected@gmail.com including pictures of the damaged item(s).
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